FAQs

Município do Porto
Photo:  Município do PortoCC BY-NC-SA - Some Rights Reserved

​To provide you with support for a quick and direct access to the information you need, we have selected a set of Frequently Asked Questions that you can see here under.

Discover Porto

What does Porto have to offer?

With the variety of resources available Porto conquers all its visitors, from those who want it for its history and authenticity, to the ones who seek to explore a new, more cosmopolitan and contemporary city. Discovering Porto means discovering what makes it different:
  • The famous Port Wine, available at the cellars, wine shops, the museum and bars, to be tasted and to get to know its history
  • An Historical Centre designated World Cultural Heritage, by UNESCO, since December 1996, gathering a vast heritage to be visited, known for its narrow streets, its granite buildings and the unique setting of the colourful houses by the river
  • Museums with varied themes, such as transports, history, art, communication and sciences
  • Churches with their interior covered by magnificent gilt carving, classified monuments and beautiful tile panels
  • Buildings designed by renowned national and international contemporary architects
  • A privileged location by the river and the sea, ideal for nautical tourism, pleasant walks or bike rides along the riverside and the seaside, and relaxing moments at delightful terraces
  • Enchanting parks and gardens, romantic and bucolic, perfect for a break or for special family moments
  • The possibility of getting to know the city on foot, by bus, tram or any other classical or more innovative way
  • Classical and timeless cafés, inviting you to a joyful gathering, and modern and cosmopolitan bars, with music for all tastes
  • Traditional commerce, alternative shops, fashion boutiques by national and international designers, and also modern shopping centres
  • Typical Portuguese cuisine restaurants, and restaurants serving many other types of cuisine, along with the opportunity to try the recipes of renowned chefs, served in excellent places
  • A public transportation system that allows you to easily move around the city
  • A regular cultural and leisure events programme, both national and international, taking place in prestigious entertainment venues and on the grand stage – the city itself
  • The annual and great City Festivities – Porto’s São João, celebrated by all people
And, of course, accommodation offers for varied prices and meeting the expectations of the most demanding clients, a vast set of quality services and nice and welcoming people awaiting you.

Porto gives you a bit of everything. Give it a try!
I have little time to visit the city. What shouldn’t I miss?

If you have little time, walk through the city, departing from Avenida dos Aliados.

Visit the Bolhão Market and Rua de Santa Catarina, the city’s main commercial street.

Walk through the Historical Centre, admiring the tiles in the S. Bento Railway Station, the Cathedral, and take a look at a book in the beautiful Lello Bookshop.

Be amazed by the panoramic view from the Tower of Clérigos.

Admire the baroque gilt carving in the Church of S. Francisco and the fantastic Arabian Room, in the Stock Exchange Palace.

Explore the narrow streets of Ribeira, designated World Heritage and city’s postcard.

End your day visiting a Port Wine Cellar, on the other side of the river, but begin your night in one of the several available restaurants at Ribeira or in the City Centre.

After dinner, you’ll find multiple entertainment offers, such as venues with live music or different kinds of shows, namely in the City Centre or the Historical Centre.

But if you have the time, prolong your stay and visit other attractions in the city, as the Soares dos Reis National Museum, the Gardens of Palácio de Cristal, Casa da Música, the Serralves Contemporary Art Museum, and the Sea Life.

Don’t miss a tram ride along the riverside and an inspiring sunset, quietly sitting at a terrace by the sea.

Discover Porto… we await you!
Where should I be staying?
A  great part of the accommodation available is located in the areas of Boavista and the City Centre. In the Boavista area, although not so close from the city centre, you will find different kinds of accommodation, with special mention to a set of high quality hotels. But if you wish to get to know the city on foot, you should choose to stay in the City Centre, a few minutes away from the main attractions.

For those looking for more typical and traditional scenarios, we recommend the Historical Centre.

But if you enjoy staying by the sea, take a look at the Foz area.

However, from any other area in the city you’ll be able to get quickly and easily to the city centre, thanks to an efficient transports system.

Porto presents a great variety of accommodation offers: 1 star to 5 star hotels, some belonging to the most renowned international chains, a Pousada de Portugal, guest houses, hostels, local accommodation facilities, apartments and a youth hostel.
Where can I go shopping?

Porto is known for its extensive shopping opportunities which bring shoppers in from the suburbs and outlying regions.

In the City Centre you will find the busiest traditional commerce streets.

Along the Avenida da Boavista, and in Foz, you will find some of the best known international brand stores, with their select and exclusive offer.

As an alternative to shopping outdoors, the city can also offer a number of shopping centres, located in the city’s central area mentioned above, in

Boavista and in the city’s growth areas, such as the easternmost zone of the famous Dragão Stadium.

In the outlying areas of the city there are a number of large-scale retail centres where you can buy all sorts of products, find numerous brands and shop to suit all budgets. There are also good transport links from the city centre.

Every day new shopping opportunities are born, from the second-hand store in which the dedicated owner has breathed new life to a product, preserving it in its original form or dressing it up in more modern clothes, to the one-off products turned out by the new wave creative industries. In different parts of the city, these new ventures have sprung up and then coalesced into a number of areas that deserve special mention, such as the Miguel Bombarda quarter, the area around Clérigos, Carmo and Rua do Almada, Rua Mouzinho da Silveira, Rua das Flores and Rua do Infante D. Henrique.

These days, it is a good idea to look carefully where you are going as you are likely to stumble across something curious and refreshingly new.
So you already know; everything you are looking for, Porto’s got it. If Porto hasn’t got it ... it doesn’t exist!
What sightseeing tours can I do in Porto?

Come what may, whatever the weather and whoever you come with, there is always a way to get to know the ins and outs of the city.

The pedestrian walks are the best way of getting to know the city’s more traditional streets. They let you discover picturesque corners, capture details and curiosities, admire great artistic and architectural symbols and experience characteristic flavours, bringing you into contact with the people and their generous welcome.

On a Segway or a bicycle, enjoy the pleasure of being close to the city on a mode of transport that allows you to explore the historic centre or broaden your trip out along the Porto riverside and seafront, from the Ribeira to the City Park.
You can also trundle through a good part of the historical centre and the city centre on a mini-train, comfortably taking in many of the more emblematic sights in these important city areas.

Trams 1, 18 and 22 run throughout the city centre and the riverside, combining the wealth of sights along the way with the opportunity to travel in such a traditional vehicle.

A trip on the open-top buses allows you to get to know all the loveliest spots in the city of Porto. You can hop off and visit something and then hop back on again to enjoy the panorama of monuments, viewpoints, parks, beaches and the riverside.

Seen from the river, the city of Porto rises in all its architectural glory. It is a glittering backdrop, unique in the world; one that a Bridges cruise effortlessly unveils. However, Douro cruises are not just confined to the city limits, the river is there to be explored on various types of boats, on voyages that last from half a day to eight days.

Luxury sail and motor yachts are another way to discover the secrets of this city and its river.

For those who like to do something new, a trip up the Douro on a semi-inflatable offers a different kind of experience, linking the Mouth of the Douro with the Freixo Palace and allowing you to stop and enjoy the most fascinating spots along the way.

There is also jet boating, offering not just the tourist experience but adventure as well, with its spectacular emotions and moments for you to both live and remember.

Finally, surrender to the beauty of the ‘unvanquished’ city and enjoy Porto from the air on an unforgettable helicopter trip.
What can I do at night?

At night, we like to have a good time in good company, and Porto offers just the right places for this.

From the small ‘tasca’ to the highly-refined restaurant, for traditional cooking or signature cuisine, Porto serves up a huge platter of flavours and ambiences, capable of satisfying the most demanding of tastes, from the more traditional to the boldest offerings, for young people of all ages, afterhours included.

There are places which are welcoming and intimate, or more modern ones, with innovative and open-minded concepts, spaces with spaces within, where an assortment of cultures and arts live side-by-side, showing off the creativity and irreverence of the city’s young creators. There are places with open-air spaces, art galleries, shops, stages for theatre performances and presentations and cool spaces, with alternative sound and retro ambience.

In the city centre, old warehouses, townhouses and historic buildings have been restored and transformed into highly original settings featuring live music or top DJs from the national and international music scene. Bars, cafés and entertainment venues can be found mainly in the areas around Carmo, Clérigos and Passos Manuel, but some discos are located in Porto’s industrial area.

In the historical centre Porto’s cultural life is now shaken up by the brand new Hard Club, two steps away from the well-known Ribeira.
Along the city’s waterfronts, esplanades and other entertainment opportunities are just inviting you to savour a delicious meal, stop for a relaxing drink or enjoy a lively night looking out over the Douro and the Atlantic, with an open-air stroll as a different kind of option.

Night seems to never end in Porto!
What kind of events does Porto offer?

Porto maintains a regular agenda of entertainment and events. Large concerts, street music and entertainment, theatre, art, alternative and street markets, major exhibitions and exciting sports events are some of this city’s many attractions. These activities – which combine tradition and modernity with a creative touch – make day-to-day life an intense and vivid feast to which everyone is invited.

Some events, as the simultaneous Miguel Bombarda’s art galleries inaugurations, outdoor concerts and some street markets happen regularly during the year and complete an intense and varied agenda.

Within the regular annual programme, special mention goes to:

January

  • New Year’s Eve on Avenida dos Aliados
  • New Year’s Concert
  • Contemporary Art – Joint inaugurations of the Miguel Bombarda exhibitions

February

  • Essência do Vinho (Wine Event)
  • Fantasporto – Porto International Film Festival
  • Feiras Francas (arts fair)

March

  • Essência do Vinho (Wine Event)
  • Camellia Exhibition
  • Orchid Exhibition
  • National Historical Centres Day
  • Contemporary Art – Joint inaugurations of the Miguel Bombarda exhibitions

April

  • Easter
  • Feiras Francas (arts fair)

May

  • Queima das Fitas (University Students’ Festival)
  • International Museum Day
  • FITEI – International Festival of Iberian Expression Theatre
  • Book Fair
  • Woman’s Run
  • Festa na Baixa (set of cultural events in the city centre)
  • Contemporary Art – Joint inaugurations of the Miguel Bombarda exhibitions
  • Serralves em Festa (Serralves Festival)

June

  • Serralves em Festa (Serralves Festival)
  • Boavista Circuit (biannual event - 2013)
  • Optimus Primavera Sound
  • São João
  • São João Run
  • Feiras Francas (arts fair)
  • Contemporary Art – Joint inaugurations of the Miguel Bombarda exhibitions
  • Porto Cartoon World Festival

July

  • Jazz in the Park
  • Porto Blue Jazz
  • World Bike Tour

August

  • International sports competitions
  • Outdoor concerts
  • Porto Blue Jazz
  • Ritual Nights
  • Outdoor cinema
  • Traditional Festivals

September

  • Contemporary Art – Joint inaugurations of the Miguel Bombarda exhibitions
  • SportZone half marathon
  • Essência do Gourmet (gastronomy event)
  • Porto Open
  • Autumn Festival (Serralves)

October

  • Feiras Francas (arts fair)
  • Porto Marathon
  • Trama – Performative Arts Festival

November

  • Contemporary Art – Joint inaugurations of the Miguel Bombarda exhibitions

December

  • Feiras Francas (arts fair)
  • Porto International Jump Competition (horse jumping)
  • Arts & crafts fair
  • Christmas Arch (solidarity event)
  • S. Silvestre Run
Where can I see photos from Porto?

You can see photos from Porto at http://www.flickr.com/groups/visitporto/pool/
What are the usual opening hours for shops, restaurants and public services?

Usual opening hours for shops, restaurants and public services:
  • Banks: Monday to Friday - 08:30/15:00
  • Street commerce: Monday to Friday - 09:00 or 10:00/19:00. Some shops open on Saturday all day.
  • Shopping Centres: Daily - 10:00/24:00
  • Restaurants: Lunch - 12:00/15:00, Dinner 19:00/22:00
  • Pharmacies: Monday to Friday - 09:00/19:00; 09:00/13:00 Saturday. Rotas for 24 hour pharmacy service displayed at all pharmacies.
  • Most museums in the city are closed on Monday. If you want to visit a museum on this day, make sure it is open.
Where in the city can I get tourism information about the city?

The Porto City Council provides several tourism information spots: two in the city centre – Centre and Sé, one in the Campanhã Railway Station and a seasonal one at Praça da Ribeira.

Here you will find a young and experienced team that will help you getting to know the city. Besides the tourism information available, you can purchase promotional material, merchandising articles “Porto Official Products”, the Porto Card and also, exclusively in the Tourism Office – Centre, tickets for the municipal museums and for the Rivoli Municipal Theatre, travel tickets (Andante – recharging monthly passes, Andante Tour (1 and 3 days), Andante 24H and occasional tickets) and the municipal youth ticket.

Tourism Office - Centre

  • Address: Rua Clube dos Fenianos, 25 - 4000-172 Porto 
  • GPS: Lat 41.150175    Log -8.611200
  • Tel. +351 223393472
  • Opening hours: Nov-May  Daily 09:00-19:00 (19:00-02:00 - public attendance at Porto’s Tourism Police Station- next door)
                           Jun-Oct  Daily 09:00-20:00 (20:00-02:00 - public attendance at Porto’s Tourism Police Station-next door)
  • Website: visitporto.travel

Tourism Office - Sé (former City Hall)

  • Address: Terreiro da Sé - 4050-573 Porto
  • GPS: Lat 41.143047  Log  -8.611185
  • Tel. +351 223393472
  • Website: visitporto.travel
  • Opening hours: Nov-May  Daily 09:00-19:00
               Jun-Oct  Daily 09:00-20:00

iPoint Campanhã

  • Address: Campanhã Railway Station (ticket offices)
  • GPS: Lat 41.148793 Log -8.585853
  • Opening hours: Daily 10:00-13:30/14:30-19:00
  • Website: visitporto.travel

iPoint Ribeira (Apr-Oct)

  • Address: Praça da Ribeira
  • GPS: Lat 41.140467 Log -8.612793
  • Opening hours: 01.04-31.10- Daily 10:00-19:00
  • Website: visitporto.travel
Is there any luggage keeping service available in the city?

You can lock your luggage at the Porto airport and in several places in the city, namely metro and train stations (the information listed here under may be changed by the respective entities. Please confirm it before using the lockers).

  • Francisco Sá Carneiro Airport – Luggage keeping service 
    • Floor 3 – Public departure area
    • 05:00-23:00
    • Price/24h – up to 10kg: 2,30€; 10 to 30kg: 3,48€; over 30 kg – 6,93€

  • Campanhã and S. Bento Train Stations – Luggage lockers
    • Maximum use period - 24h
    • Lockers available during the train stations opening hours:
      • Campanhã – 04:45-01:45
      • S. Bento – Mon-Fri: 04:40-00:50; Sat, Sun, holidays: 05:40-00:50
    • Locker size
      • A – small – 43x81x34cm
      • B – medium – 58x81x34cm
      • C – large – 89x81x51cm
    • Price:
      Cacifos_EN.JPG
  • Trindade metro station
    • Floor -1 – 27 lockers
    • +Info: http://www.citylockers.pt/PT/ ; +351 219 491 166
    • 06:00-01:00
    • Locker size
      • Small – 36x48x85cm
      • Medium – 36x65x85cm
      • Large – 36x99x85cm
      • Maximum use period – 7 days
    • Price/hour: Small – 1,00€; Medium – 1,50€; Large – 2,00€