Access to Language Services

Useful Information

Language services
Photo:  Município do PortoCC BY-NC-SA - Some Rights Reserved

​The official language in Portugal is Portuguese, spoken by over 200 million people around the world and the third most commonly spoken European language. Since it is compulsory to learn foreign languages in school from the 5th year, English is spoken by a large majority of Portuguese citizens.

Because Porto is known for its human dimension – its capacity to welcome, integrate and make anyone feel at home – any foreign citizen can easily find the right route for their specific needs in the city.

Telephone Translation Service (STT)

The Telephone Translation Service (STT) is intended for any citizen who doesn't speak Portuguese and any Portuguese person who needs to communicate with them. Functioning in the form of a conference call, the service puts technical staff, translators and immigrants into simultaneous contact in around 60 languages.

The service is available free of charge (the customer only pays for the call) from any point in the country via:

  • Line SOS Immigrant
    Daily - 09:00 - 19:00
    Tel. 808 257 257 (valid in Portugal)
    Tel. +351 218 106 191 (mobile network and from abroad)

Get to know more about this service at:

In Porto, the following services employ staff who speak various languages and are consequently able to answer any questions foreign citizens may have in different areas. If you require assistance, contact:

  • National Immigrant Support Centre (Porto)
    Rua do Pinheiro, n.º 9
    4050-484 Porto
    Mon-Fri 08:30–16:30 / Sat 09:00-13:00
    T. +351 222 071 274/5
    Fax: +351 222 073 818
  • Foreign Nationals and Borders Service (SEF) - North
    Rua Barão de Forrester, 978
    4050-272 PORTO
    Apartado 4819
    Tel. +351 228330200
    Fax: +351 228 330 299
    09:00 -12:00
    Website: www.sef.pt
  • Tourism Police Station
    Rua Clube dos Fenianos, 11
    4000-172 Porto
    08:00-02:00
    T. +351 222 081 833
    E-mail: prtetur@psp.pt

It is also possible to obtain information in English about various subjects related to the integration of foreign citizens in Portugal at:

Published 22-05-2013